Alumni Community

Welcome to The Community!

The Community is a private, digital connection platform developed exclusively for Anderson alumni. Offering more personalization, deepen your connections, engage in discussions, and discover content relevant to you.

 

Log In
Mobile apps are now available!

Download iOS app | Download Android app

Download on the App Store

Need login help? Refer to the Login FAQs.

Why Join The Community

 
enhanced alumni directory
Connections and Discussions
Anderson Eclusive

FAQs

 

Login

How do I login into The Community? 

Create your Community login credentials:
1. Navigate to The Community homepage.
2. Click on the "Sign Up" link underneath the blue button labeled "Sign In."
3. Enter your email.
4. Create a password.
5. Click "Sign Up."

Verify and confirm your new account
6. Check the email account you entered in step 3 for a UCLA Verification Code. 

Email will come from no-reply-account@support.ucla.edu

7. Enter the verification code in the "Confirm your account" screen.
8. Click "Confirm Account."

Once your account is activated, login with the email and password you used to create your new Community account.

PLEASE NOTE: A new Community login is launching on July 11, 2023. If you have logged in prior to July 11, you will need to create a new Community login for access.
If you received an error or have questions, contact us for support.
Close

Which email address should I use to Sign Up for The Community?

We recommend using the email address you typically receive your UCLA communications on. Do not use your UCLA Anderson email address that you had as a student a.k.a. your Lifelong Email Forwarding (LEF) email address.
Close

I don't see social logins anymore. How do I login now?

If you have only ever logged into The Community with a social login (Google, Facebook), visit the login page and click on "Sign Up" to access your existing Community profile. Use those credentials to login moving forward.
Close

Can I use other, existing UCLA accounts to login to the Community?

Yes. You can use the following account credentials to login:
If you change your password for one of these systems, it will also change for The Community.
Close

Don’t know your Community password?

You can reset your Community password by using "Forgot Your Password" link on the sign-in page.
  • Enter the email address you used to create your account.
  • The system will send you a verification code to that email.
  • Once you successfully retrieve and enter the verification code, your password will be reset.
You can now login to The Community with the email and updated password.
Close

I tried to reset my Community password but did not receive a message with the verification code. 

You may have logged in previously using Google or Facebook social logion options. Social login options are no longer available. Click on "Sign Up" to create new credentials to log into The Community. 
Close

How do I login into The Community? What is my logon ID?

Use your UCLA logon ID and Password to login to The Community. 
These credentials are different from your Anderson alumni login credentials.  
Don’t know your UCLA logon ID?   
Go to Alumni Directory. Click “Update Profile” button. 
Login with your existing Anderson alumni login credentials. 
Locate your UCLA Logon ID on the displayed profile.  
Having trouble logging into the Alumni Directory? Check out the Anderson alumni logon FAQ
Close

Don’t know your UCLA Logon Password?

Reset your UCLA Logon password with your UCLA Logon ID and 9-digit UCLA ID number (UID).
  • Go to Alumni Directory. Click “Update Profile” button.
  • Login with your existing Anderson Alumni Login.
  • Locate your UCLA Logon ID and UCLA 9-digit ID (UID) on the displayed profile.
  • Use these credentials on the Reset Your Password page.
Having trouble logging into the Alumni Directory? Check out the Anderson alumni logon FAQ.
Still need help? Contact us for support.
Close

About The Community

What is The Community?  

The Community is a private, digital connection platform—developed exclusively for UCLA Anderson alumni—to enable discussion, empower collaboration, foster discovery, and support alumni network activities.   
It is powered by Salesforce Experience Cloud technology and supported by The Office of Alumni Relations. 
Close

Why should I use The Community? 

The Community offers an easy-to-use, modern interface with increased personalization and improved targeting capabilities, compared to existing Anderson alumni communications tools.  
Example 
I am looking to hire a new person for my team and want to hire Anderson!  
 
Action: Create one post, then “add” relevant Topics and/or “mention” targeted Groups within same post. 
 
Benefit:  
  • Reduces effort to share across multiple channels.  
  • Improves targeting effectiveness.  
  • Choose notification options.  
  • Enjoy less email inbox clutter. 
Close

What do I use The Community for? 

Use an enhanced Alumni Directory:  
  • Search for alumni 
  • Update your alumni profile information 
  • Directly connect (and message) alumni 
Discover alumni with shared interests and backgrounds:  
  • Engage in discussions  
  • Seek advice and guidance 
  • Share content, news, and resources 
Reach alumni in an easier and more targeted way:
  • Support alumni network activities  
  • Promote events, job and biz dev opportunities  
Close

Who can access The Community? 

Anderson alumni who have completed a degree or certificate program from the UCLA Anderson School can participate in The Community.
Anderson staff and faculty will also be invited to access on an as needed basis.

Anderson students do not have access currently, but they are part of our roadmap. The complex data environment meant that we had to limit our scope to existing Anderson alumni in our first launch. 
Close

What is the plan to rollout to all alumni? 

A set of alumni groups have been to invited to The Community as part of a rolling launch in order to “pressure test,” to support growth, and enable platform development.
However, all Anderson alumni who have completed a degree or certificate program from the UCLA Anderson School can log in. If you are interested in joining The Community now login here!
Close

What is the plan to rollout to all alumni? 

A set of alumni groups have been to invited to The Community as part of a rolling launch in order to “pressure test,” to support growth, and enable platform development.
However, all Anderson alumni who have completed a degree or certificate program from the UCLA Anderson School can log in. If you are interested in joining The Community now login here!
Close

Using The Community

What are the guidelines for The Community?

We ask that all Anderson alumni abide by The Community’s general usage and conduct guidelines to contribute to a positive and collaborative culture for all. You can find the full guidelines below.
Close

What are the benefits of downloading The Community app?

There are many benefits to downloading The Community app!
   - Access The Community wherever you are, whenever you want
   - Reduces log in frequency
   - Receive app notifications
   - See and respond to new posts and messages in a more timely manner
The Community app is available on iOS and Android.
Close

How do I start a group that doesn’t currently exist in The Community?

If you are interested in starting a new group in The Community, please complete the Anderson Alumni Community Support Form
Close

How do Topics work? How do I add a new Topic to The Community?

Using Topic(s) with your post expands the post’s reach to interested audiences. Community users can follow any Community Topics and choose to receive email notifications.
Add a new or use an existing Topic by adding “#” and the topic name within your post OR enter a topic name in the ADD TOPIC field.
If the Topic already exists, the system will display it as you type. Click on it to add it to your post.

Community Topics are moderated by the Community Manager to ensure they are not offensive, redundant, or misspelled. To optimize discovery, similar topic names may also be consolidated.
Close

Will the content on The Community be moderated?

The Anderson Alumni Community is managed by the Community Manager Brad Fitzgerald, who recently joined the Office of Alumni Relations specifically to manage the platform in accordance with Community guidelines.
In addition to moderating the content, Brad can assist you in using The Community. Connect with Brad to learn more. You can also fill out the Anderson Alumni Community Support Form for additional help.
Close

How do I add a new Topic to The Community? 

Topics are centrally managed by the Community Manager. If you feel that additional Topics are needed in the Community, reach out to the Community Manager here at alumni.community@anderson.ucla.edu.
Close

How do I add a shortcut to The Community to my phone?  Is there a mobile app?  

A mobile app is not yet available but is on the development roadmap! For now, you can add a shortcut to The Community on your phone screen for quick access.
Close

Community Profile

How do I update my work and contact info?

You can update any of your profile data, including your work and contact information, in The Community.  
After logging in
  1. Click on your avatar in the upper-right corner of the page
  2. Select “My Profile” from the menu
  3. Click “Edit” to update your work and contact info on your profile
  4. Click “Save” when you are finished
Close

What fields of my Community profile is viewable to others?

Your Community profile data was imported from your profile data found in our legacy Alumni Directory.

By default, the following fields in your Community profile are viewable to others:

  • Name Program & year
  • Home & work region
  • Lifelong forwarding email (i.e. Anderson email address)
  • LinkedIn profile link (if known)
  • Employment (industry, company, and title)

By default, the following fields In your Community profile are NOT viewable to others:

  • Address: home & work
  • Email: home & work
  • Phone number: home, mobile, & work

Learn more about how to edit the profile fields that are visible to others. Anchor “Learn more” to the next question

Close

I want to change the fields on my Community profile that others can see. Tell me how it works.

The Community profile offers the option to directly make select fields hidden or visible.  

There are toggle options to the left of the field to make the info “Hidden” or “Visible.”  

If you want to keep specific data fields hidden, make sure the toggle option says “Hidden” for the associated field. 

Any text updates made to your profile will not change the status of the fields’ viewability. 

All updates made to your profile will be updated in real time. 

Close

How do I change my profile name in The Community's directory?

Complete the Anderson Alumni Community Support Form to create a support request ticket. The Office of Alumni Relations team will follow up with next steps.
Close

Security

What is multi-factor authentication, and do I need it? 

This is an optional step, but it is recommended for all users. 
Multi-factor authentication (MFA) offers extra protection for your UCLA Logon account. With MFA enabled, you will take an extra step to confirm your identity when logging in. This extra step prevents a hacker from accessing your account using a stolen password.
UCLA uses the DUO application for multi-factor authentication, and you can authenticate your login with its mobile app.  You can find detailed setup instructions here: https://ucla.service-now.com/support?id=kb_article&sys_id=KB0012931  
Close

Is my information safe on the The Community?

The Community is built on the Salesforce platform so benefits from robust data security, including top-tier data encryption and best practices to protect your data. Read more about Salesforce's data protection.
Close

What is the privacy policy related to my personal data?

The Community complies with UCLA's privacy policy and protects your personal data in accordance with all applicable laws.
Review the UCLA privacy policy.
Close

Why is the UCLA Anderson Alumni Community mobile app asking for permission to use my phone camera?

The Community app enables your camera to allow you to take a photo to upload to your Community directory profile, posts, and messages. The Community mobile app adheres to UCLA Privacy Policy and Terms of Use.
Close

Miscellaneous

Will legacy alumni systems like the current Alumni Directory remain accessible?  

Currently, there is no timeline for when we will decommission any legacy alumni applications but we do see The Community as the platform through which we will deliver services in the future.
Close

Will current Anderson alumni social media groups remain accessible? 

Our current plan is to continue to support currently active and future LinkedIn and Facebook Groups. Since The Community is a private community for Anderson alumni, access will not be available for external people.
 
If your group is meant exclusively for Anderson Alumni and you would like to move your group to the Alumni Community, we will be glad to guide and support you through the process.  
Close

What about UCLA ONE? How is it different from The Community?  

UCLA’s online community UCLA ONE is for all UCLA alumni. It is not affiliated with The Community, which is  developed exclusively for Anderson alumni and is managed by Anderson’s Office of Alumni Relations. 

If you have an existing UCLA ONE login credentials, you can use that to login to The Community!
Close

What about UCLA ONE? How is it different from The Community?  

UCLA’s online community UCLA ONE is for all UCLA alumni; it is not affiliated with Anderson’s version of The Community. The Community is developed exclusively for Anderson alumni and is managed by Anderson’s Office of Alumni Relations.
Close

Community Guidelines

 
The Community—which is managed and moderated by an Alumni Community Manager— was developed exclusively for UCLA Anderson alumni for the purposes of: 
  • Facilitating Connections  
  • Enabling Discussion/Collaboration  
  • Fostering Discovery  
  • Supporting Alumni Network Activities  
To cultivate a positive and collaborative Community culture, all users must abide by The Community’s general conduct guidelines (or access may be removed): 
 
Use Good Judgment - We are business professionals. Share content that is relevant and do so in an appropriate manner—it will help to elicit a better response.  
Be Sensitive - We may be impacted by or interpret issues differently. Consider cultural, religious, racial, gender, and political viewpoints before sharing.  
Be Collegial - We are all Bruins. Be collegial in tone, without any hostility directed towards any one person or group. 
Be Professional - We have diverse opinions and preferences. Show respect and express differences professionally.  
 
Access to this platform is a privilege. Users who do not abide by The Community’s Guidelines may have their access suspended or removed. 
Close up of flowers bathing in sunlight outside of Royce Hall
Help
If you are having trouble logging in or you can't find your answer on this FAQ, feel free to fill out the Anderson Alumni Community Support Form for further assistance.