10th Annual
Consumer Search and Switching Costs Workshop


Friday, June 7 – Saturday, June 8, 2019

UCLA Anderson School of Management

In recent years, there has been a growing recognition that consumer search and switching costs play a crucial role in understanding market outcomes. Whether in physical or online market environments (or in combination of both), small search frictions may have important consequences. Join us as we discuss and assess the changes these costs bring to the market.

There is no registration fee for the workshop.
To RSVP, please email Eleanor Garibay at eleanor.garibay@anderson.ucla.edu or click the button below.


Call for Papers


Researchers interested in presenting at the 10th Annual Consumer Search and Switching Costs Workshop (June 7–8, 2019) should email their papers or abstracts to Elisabeth Honka by March 15, 2019. Preference will be given to complete papers.

Submit Papers




Printer-Friendly Maps

Directions to UCLA Anderson with Map
Taxi/Uber/Lyft Drop-off Location Map
Anderson Complex Overhead Map

For additional directions, including bus information, visit the UCLA Campus Map page.



Luskin Conference Center & Hotel 425 Westwood Plaza, Los Angeles 90095 0.3 mi. (855) 522-8252 Shuttle Acess
UCLA Guest House 330 Charles E. Young Drive East 0.5 mi. (310) 825-2923 Shuttle Acess
W Los Angeles -Westwood 930 Hilgard Avenue 1.0 mi. (310) 208-8765
Hilgard House Hotel 927 Hilgard Avenue 1.0 mi. (310) 208-3945
Claremont Hotel 1044 Tiverton Avenue 1.0 mi. (310) 208-5957
Royal Palace Westwood Hotel 1052 Tiverton Avenue 1.0 mi. (310) 208-6677
Hotel Palomar 10740 Wilshire Boulevard 1.3 mi. (310) 475-8711 Shuttle Acess
Luxe Sunset Boulevard Hotel 11461 Sunset Boulevard 1.6 mi. (310) 476-6571 Shuttle Acess
Hotel Angeleno 170 North Church Lane 1.7 mi. (310) 476-6411 Shuttle Acess
Beverly Hills Plaza Hotel 10300 Wilshire Boulevard 2.1 mi. (310) 275-5575
The Beverly Hilton 9876 Wilshire Boulevard 2.8 mi. (310) 274-7777
The Beverly Hills Hotel 9461 Sunset Boulevard 2.8 mi. (310) 276-2251
The Brentwood Inn 12200 Sunset Boulevard 2.8 mi. (310) 476-9981
The Peninsula Beverly Hills 9882 South Santa Monica Boulevard 3.1 mi. (310) 551-2888
Holiday Inn Express -CenturyCity 10330 West Olympic Boulevard 3.4 mi. (310) 553-1000
Courtyard Marriott -CenturyCity 10320 West Olympic Boulevard 3.4 mi. (310) 556-2777
InterContinental Los Angeles - Century City 2151 Avenue Of The Stars 3.6 mi. (877) 270-1390
Avalon Hotel Beverly Hills 9400 West Olympic Boulevard 4.5 mi. (800) 670-6183
Crowne Plaza Beverly Hills 1150 South Beverly Drive 4.4 mi. (310) 553-6561
Sofitel Los Angeles 8555 Beverly Boulevard 5.1 mi. (310) 358-3911
SLS Hotel at Beverly Hills 465 South La Cienega 5.2 mi. (310) 246-2062

Friday, June 7, 2019


Location: UCLA Anderson School of Management, Collins Center for Executive Education, A202

8:00 – 9:00 a.m. Breakfast
9:00 – 10:00 a.m. Online Demand Under Limited Consumer Search and Limited Review Reading  Download Paper

Marton Varga (INSEAD) and Paulo Albuquerque (INSEAD)

Discussant: Raluca Ursu (NYU)

10:00 – 11:00 a.m. Commitment and Cheap Talk in Search Deterrence: Exploding Offer vs. Buy-Now Discount Download Paper
Siqi Pan (University of Melbourne) and  Xin Zhao (University of Technology Sydney)

Discussant: Song Lin (HKUST)
11:00 – 11:15 a.m. Break
11:15 a.m. – 12:15 p.m. Search Duration Download Paper
Raluca Ursu (NYU Stern School of Business), Qingliang Wang (Northwestern Politechnical University) and Pradeep Chintagunta (University of Chicago Booth School of Business)

Discussant:  Jason Abaluck (Yale)
12:15 – 1:00 p.m. Cursed Beliefs in Search Markets Download Paper
Tobias Gamp (Humboldt University of Berlin) and Daniel Kraehmer (University of Bonn)

Discussant: Dmitry Lubensky (Indiana University)
1:00 – 2:15 p.m. Lunch
2:15 – 3:15 p.m. Measuring Long-Run Price Elasticities in Urban Travel Demand Download Paper
Javier Donna (The Ohio State University)

Discussant: Jurre Thiel (Amsterdam)
3:15 – 3:30 p.m. Break
3:30 – 4:30 p.m. Online Shopping With Endogenous Channel Choice: PC vs. Mobile Download Paper
Shuo Zhang (Olin Business School at Washington University in St. Louis), Zhenling Jiang (Olin Business School at Washington University in St. Louis) and Hai Che (University of California Riverside)

Discussant: Song Yao (Minnesota)
4:30 – 5:15 p.m. Partially Directed Search for Prices Download Paper
4:30 – 5:15 p.m. Eeva Mauring (University of Vienna)

Discussant: Martin Obradovitsch (Innsbruck)

7:00 – 9:00 p.m. Dinner

Saturday, June 8, 2019


Location: UCLA Faculty Center, Sequoia Room

8:00 – 9:00 a.m. Breakfast
9:00 – 10:00 a.m. Consumer Inertia and Market Power  

Download Paper

Alexander MacKay (Harvard Business School) and Marc Remer (Swarthmore College)

Discussant:  Giovanni Compiani (UC Berkeley)

10:00 – 11:00 a.m. Online Retail Platform, Consumer Search, and Filtering Download Paper

Baojun Jiang (Washington University) and Tianxin Zou (Washington University) 

Discussant: Maxim Sinitsyn (UC San Diego) 

11:00 – 11:15 a.m. Break
11:15 a.m. – 12:15 p.m. Discounts and Deadlines in Consumer Search Download Paper
Dominic Coey (Facebook), Bradley Larson (Stanford University) and Brennan Platt (Brigham Young University)

Discussant: Sonia Gilbukh (Baruch College)
12:15 – 1:00 p.m. Vertical Bargaining and Obfuscation Download Paper
Edona Reshidi (University of Vienna)

Discussant:  Marcel Preuss (Cornell University)
1:00 – 2:15 p.m. Lunch
2:15 – 3:15 p.m. The Importance of Price Beliefs in Consumer Search Download Paper
Pranav Jindal (UNC Kenan-Flagler Business School) and Anocha Aribarg (Ross School of Business, University of Michigan)

Discussant:  Matthijs Wildenbeest (Indiana University)
3:15 – 3:30 p.m. Break
3:30 – 4:30 p.m. Consumer Search With Learning: A Structural Estimation of Gasoline Demand Download Paper
Xiaosong Wu (Clemson University) and Frank Wolak (Stanford University)

Discussant:  Sergei Koulayev (CFPB)
4:30 – 5:15 p.m. Product Quality and Consumer Search Download Paper
Jose Luis Moraga-Gonzalez (VU Amsterdam) and Yajie Sun (VU Amsterdam)

Discussant: Garth Baughman (Federal Reserve Board)
6:00 – 8:00 p.m. Dinner

Presented by



Questions? Contact Eleanor Garibay

(310) 206-4369