J&J/UCLA HCEP NEWS
The e-Newsletter of the Johnson & Johnson/UCLA Health Care Executive Program
April, 2005

In this issue...
a) Greetings from Victor Tabbush
b) 2005 CHIP Award
c) 2004 CHIP Award Winners
d) Program Updates
e) Alumni Updates
f) "The Health Workforce Crisis: Emphasis Nursing" by Ed O'Neil, UCSF
g) Staff and TA Updates

Very few people have the opportunity to positively impact individuals who are committed to improving the social good. Even fewer have the opportunity to learn of this impact. I am one of those fortunate ones. For the past several months I have received correspondence from scores of alumni of our Johnson and Johnson Healthcare Executive Program detailing how this remarkable Program has changed them, their organization, and even the health system.

Some alumni have mentioned specific management tools introduced to them in the Program that they had applied with great advantage. Each person who has written to me described their renewed sense of energy and confidence that the Program has provided. Indeed, the Program’s ultimate and most meaningful outcome appears to be the confidence it builds. Alumni have overcome seemingly insurmountable organizational challenges once armed with the powerful management tools, techniques and approaches provided by the Program. So keep those letters and e-mails telling of your achievements coming in! I find these very satisfying to receive, and they provide affirmation that the program is creating beneficial service on behalf of the safety net. While we look forward to the fourth year of The Johnson and Johnson Healthcare Executive Program, we can also look back and celebrate its successes, many of which are described in this newsletter.

Applications for the 2005 Johnson & Johnson Community Healthcare Improvement Project (CHIP) Award are now available! This year, all graduates of the 2002 through 2004 classes are eligible to apply. The award is $5,000, providing $3,000 to the organization and $2,000 to the individual. Please see the application form attached, which provides additional award details.

New CHIPs, as well as those designed at UCLA, are eligible for consideration, however, only one application per participant, per cycle is permitted. The applications will be judged on the CHIP's creativity, originality, effective implementation, demonstrable impact on the organization, and ability to be replicated in other community-based health care organizations.

We hope that you will consider submitting your CHIP for this year’s award and look forward to receiving your completed application! Please note that applications must be postmarked by Monday, April 25, 2005.

If you have any questions, please call Dana Lande at (310) 794-9559 or email dana.lande@anderson.ucla.edu. We look forward to receiving your completed application.

Download the CHIP Award application form here: Application Form (Word)

B.J. Scott and Pete Leibig

Outstanding CHIPs Receive Awards at 2004 Graduations

Due to the high quality of entries for the CHIP Awards, two awards were presented in 2004. The winners were 2002 alumnae B.J. Scott, President and CEO of Peak Vista Community Health Centers in Colorado Springs, Colorado and 2003 alumnus Pete Leibig, President and CEO of Clinica Campesina Family Health Services in Lafayette, Colorado. These awards were presented during the graduation ceremonies of the 2004 classes.

B.J. Scott recounted in her CHIP Award application that the timing of the Johnson & Johnson/UCLA Health Care Executive Program was perfect for the future of her organization. Financial difficulties encountered in the organization were overcome by implementation of her CHIP. Her CHIP strategies included the following:
• Increase access through patient visits
• Establish short and long term financial and physical plans to stabilize the organization while maximizing opportunities.

B.J. stated that, “out of financial stress and its related challenges grew a renewed commitment from staff and the community-at-large to support PVCHC and partner in its health."

Pete Leibig’s winning CHIP details how his clinic went from losing over $50,000 per month to become a self sustaining organization living up to its mission to “increase the number of underserved individuals served while maintaining the quality of care.” How did Pete accomplish this? He realized that all staff involvement was essential and created six “Key Success Factors”, which became the foundation of the strategic plan. These incorporated a bonus plan for all staff who met the desired objectives.

Pete’s CHIP strategies included the following:
• Increase visits by adding clinical staff
• Increase productivity of all clinician FTE
• Obtain additional HRSA funding to add capacity

Congratulations to these outstanding alumni on their awards. If you would like a copy of these winning CHIPs, please email Dana Lande at dana.lande@anderson.ucla.edu.

We are pleased to announce that there will be two sessions in 2005. The dates are June 20 - July 1 and July 24 - August 5, 2005. The deadline for applications was March 25th - we received 106! We are now in the process of reviewing applications and look forward to welcoming the two new classes.

Please remember that all HCEP alumni have access to the program list-serve where you may share information with and/or ask questions of your colleagues. To write to the list-serve, simply send an email to hcep-list@anderson.ucla.edu.

Ed O'Neil, Professor of Family and Community Medicine and Dental Public Health at the University of California, San Francisco, talks about the impending nursing shortage that Americans are currently facing. <full story>

Staff & TA Updates

Dana Lande, Program Manager "I am thrilled to be a part of the J&J/UCLA Health Care Executive Program and look forward to experiencing the programs first hand this summer."

Jenny Tom, Former Program Manager "I am enjoying my new job as a full-time mom to Jake, who is now already 10 months old. While I dearly miss working with the J&J Health Care Program, I am cherishing this precious time watching Jake grow and discover new things about the world every day. Someday I hope to return to working with people as wonderful as all the J&J Health Care Program alumni and staff!"

Myra Brown, Senior Program Manager Myra sends greetings to the 2004 program alumni and looks forward to working with Dana on this year’s programs. She will be managing the J&J Head Start Program this summer, which will celebrate the graduation of the 1000th participant. This milestone event will be celebrated with a special graduation ceremony and a reception at Neutrogena, a J&J company located in Los Angeles.

2004 TA

Sergio Abreu is returning for his second summer with the Health Care Executive Program. Sergio graduates in June and will return to his native country of Portugal to work for McKinsey & Company in Lisbon. His family, on the Island of Madeira, look forward to having him closer to home.

Program Assistant

Evelyn Alvarez, who has been with the HCEP since its inception in 2002, is returning for her fourth summer. Evelyn graduates this year as a College Honors student with a French major and an African Studies minor. We are lucky to have Evelyn as part of our team and wish her great success in the future.

CLASS OF 2002

Jamaica, NY: Sharon Rumley, RN, MPH, was accepted into the doctoral program for Health and Behavior Studies at Teachers College, Columbia University for Fall 2005!

Tempe, AZ: Gail Petersen, MS, RN, ASU College of Nursing, would like to share the following experience with you: "The Red Carpet", a Unique Marketing Opportunity, as well as extend an invitation to join her in Phoenix, AZ on May 6, 2005, at "Art for Health!"

CLASS OF 2003

Bethesda, MD: Jean Hochron- Jean was recently in town for business and stayed at the UCLA Guest House, which made her very nostalgic for her classmates. She hopes to see many of you at the BPHC All Grantees meeting in Washington, DC, June 21 - 24, 2005.

CLASS OF 2004

New Brunswick, NJ: Rosemary McAndrew - "I have accepted a promotion within the UMDNJ/Robert Wood Johnson Medical School. I am the new Director of Practice Management Services at the Cancer Institute of New Jersey (CINJ). In this position I will serve as the key administrative contact for the delivery systems of the professional oncology service that includes inpatient and outpatient services, as well as Partner and Affiliate Hospital sites staffed by CINJ faculty."

Lafayette, CO: Cory Sevin - "I left Clinica Campesina in November 2004, and am now working with the Institute of Healthcare Improvement on the Health Disparities Collaboratives and other projects."

Patillas, Puerto Rico: Mildred Morel Ortiz - Congratulations to Mildred, of Centro de Servicios Primarios de Salud, for receiving the "Distinguished Woman of the Year Award!"

New York, NY: Maija Neville - Maija received the New York State Department of Health Commissioner's Distinguished Service Award for her outstanding contributions in the HIV/AIDS arena on December 2, 2004.

Philadelphia, PA : Judy Dawson-Jones - "I accepted a new position with the Children's Hospital of Philadelphia as the Director of Nursing for the Ambulatory network in the tri state." She would like to thank the J&J program for making this possible.

Jersey City, NJ: Marilyn Cintron - "This year my Chief Executive Officer retired and the Board of Directors unanimously voted to appoint me in her position. I feel this was a direct benefit from attending this program as they knew I was trained in overall health care management."

Cincinnati, OH: Wendell Walker - "I have been appointed Vice Chair of the steering committee of the Local Success by 6 Initiative, whose goal is to assure that all children are healthy, safe and ready to learn by the time they enter Kindergarten. Also, I have been appointed to the local charter board, whose goal is the promotion and support of good government at the local city level. The West End Health Center received a $55,000 grant to complete an organizational assessment and board
development plan, two conclusions reached in the CHIP process!"