Alfred E. Osborne, Faculty Director
Chris Erickson
Iris Firstenberg
Janis Forman
George T. Geis
Ronald Goodstein
Ariella Herman
Karen Hill-Scott
Robin Denise Johnson
Barbara Lawrence
Tony Raia
Yvonne Randle
Eric Sussman
Victor Tabbush
Maia Young
Alfred E. Osborne, Jr.
Senior Associate Dean, UCLA Anderson
Associate Professor of Business Economics
Faculty Director, Price Center for Entrepreneurial Studies
Alfred E. Osborne, Jr. is Senior Associate Dean in the John E. Anderson Graduate School of Management at UCLA. Osborne is also the founder and faculty director of the Harold Price Center for Entrepreneurial Studies and an Associate Professor of Business Economics in Anderson Graduate School of Management. The Price Center serves to organize all faculty research and student activities and curricula related to the study of entrepreneurship and new business development in The Anderson School. He also serves as faculty director of the Head Start/Johnson & Johnson Management Fellows Program conducted at UCLA and has led the development of several management training programs in the early childhood education field.
Dr. Osborne was educated at Stanford University where he earned a BS in Electrical Engineering, an MBA in Finance, an MS in Economics and a Ph.D. in Business Economics. His research and teaching career include administrative duties at UCLA as an Assistant Dean, Associate Dean, Director of the MBA Program as well as two years at the Securities and Exchange Commission in Washington D.C. while an Economic Fellow at Brookings Institution. At the SEC, Osborne directed studies which contributed to changes in Rule 144, Regulation D and other exemptive requirements to the securities laws designed to lower costs and improve liquidity and capital market access to venture capitalists and emerging growth firms alike. Current research interests include venture capital, the market performance of small IPOs, and the role of the board of directors in private and public corporations and the management of not-for-profit organizations.
Besides his responsibilities at UCLA, Osborne is currently a director of Nordstrom, Inc., Equity Marketing, Inc., and K2, Inc., and has served on other corporate boards including the Times Mirror Company, US Filter Corporation, Greyhound Lines, Inc., and First Interstate Bank of California, among others. He is a trustee of the WM Group of Funds, a director of First Pacific Advisors, and a governor of the Investment Company Institute. He serves as Municipal Finance Fund Administrator and Chairman of the Municipal Finance Advisory Committee to the City of Los Angeles. He is a member of the Stanford Athletic Board and a director of the Los Angeles Police Memorial Foundation. Dr. Osborne has also served as a member of the board of the Los Angeles Community Development Bank, as a commissioner of the Community Redevelopment Agency, as the federally appointed chairman of a troubled financial institution under regulatory supervision, as a governor of the National Association of Securities Dealers, and as a member of Governor Pete Wilson's Council of Economic Advisors for California.
Professor Osborne remains active in the entrepreneurial and venture development community, has served on the editorial boards of several scholarly journals, and consults with growing companies on business and economic matters. He is also the first recipient of the Richard J. Riordan Spirit of Entrepreneurship Award and is a recipient of the 3rd annual BridgeGate 20 Awards, which recognize contributions to the high technology community in Southern California.
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Chris Erickson
Professor of Human Resources and Organizational Behavior
UCLA Anderson
Chris Erickson is Professor of Human Resources & Organizational Behavior at the Anderson School. He teaches courses on human resource management and comparative human resource systems. He studies various aspects of industrial relations in the local, national, and world economies. He is currently researching comparative industrial relations systems, as well as labor standards clauses in free trade agreements and employer training practices in California. He has also written on collective bargaining, wage determination and labor adjustment, with a particular emphasis on the U.S. aerospace industry. He received his B.A. from Yale and his Ph.D. in Economics from the Massachusetts Institute of Technology. He has been a member of the Anderson faculty since 1991, and was previously on the faculty of the New York State School of Industrial and Labor Relations at Cornell University.
Iris Firstenberg
Adjunct Professor in Psychology
UCLA
Dr. Firstenberg is an Adjunct Professor in the Department of Psychology at the University of California, Los Angeles, where she teaches courses on problem solving and decision making. From UCLA, she received her B.A. in Linguistics and Psychology, M.A. in Consumer Behavior and Psychology, and Ph.D. in Cognitive Psychology. Dr. Firstenberg has collaborated with Professor Moshe F. Rubinstein for the last ten years, teaching seminars and co-authoring two books with him, including the current Minding Organizations. She teaches courses in the UCLA Department of Psychology, the School of Engineering and Applied Science and in programs in The Anderson School, including Executive Education, FEMBA, and the Engineering and Management Program for Managers. Her most recent course, "New Ideas: Creating, Evaluating, Championing, and Transforming Them Into Innovations," a five-day Engineering and Management Program is the basis for the next book she is co-authoring with Professor Moshe F. Rubinstein.
Dr. Firstenberg has done research and published works in the areas of: eyewitness testimony and interviewing techniques for information retrieval; human factors; human-machine interaction; memory and learning; memory and consumer behavior and their influence on marketing; and, language, creativity, and problem solving. She has done consulting on the following subjects: eyewitness testimony with the Los Angeles Police Department; memory and learning techniques with Israeli Defense Forces; marketing to influence consumer memory and behavior with advertising agencies; and, seminars for executives on problem solving, cognition, and memory, for industries such as Fiberite, Beatrice Foods, and IBM. She was the 2002 and 1982 recipient of the UCLA award for outstanding teaching. She is also a member of the Phi Beta Kappa Society and Sigma Xi.
Director of Management Communication and
Adjunct Professor of Management
UCLA Anderson
Janis Forman established and now directs the Management Communication Program for the Anderson School. In this capacity, she teaches communication strategy and practices in the full-time and executive programs.
Professor Forman was named the outstanding researcher for 1995 by the International Association for Business Communication. The award, the most prestigious in the field of management communication, is based on her entire publication record and its pivotal role in extending research in her discipline and in educating managers.
She has published several books, including The Random House Guide to Business Writing, and numerous articles in publication such as The Journal of Business Communication and The Journal of Business and Technical Communication. Her current research focuses on the role of communication in the implementation of organizational strategy (book in progress) as well as a study of strategic communication as persuasive storytelling.
She has consulted to a wide variety of organizations, including Hughes, Invesco, Knapp Communications, MTA, BBDO, Deloitte & Touche, the Hong Kong University of Science and Technology, and the UCLA Medical School.
Geroge Geis
Adjunct Professor,
UCLA Anderson
George T. Geis teaches in the areas of information technology, accounting, finance and statistical analysis. He has been voted Outstanding Teacher of the Year at UCLA Anderson four times and has received a number of other teaching awards. Geis has also served as Associate Dean and Faculty Director of UCLA Anderson's Executive MBA program. He is currently Faculty Director of Anderson's Mergers and Acquisitions Executive program.
Dr. Geis is an expert on emerging trends in technology, communications and media markets. His latest book, Digital Deals: Strategies for Selecting and Structuring Partnerships, was published in 2001. Digital Deals provides a blueprint for planning and executing sound corporate partnering strategies and for developing the information resources needed to make them work.
A National Science Foundation and Woodrow Wilson Honorary Fellow, Dr. Geis has extensive consulting experience and has published dozens of professional articles and six books. He is the recipient of the Financial Executives Institute Award for outstanding achievement in finance.
Dr. Geis has taught in the LEAD Summer Institute for minority youth for more than 10 years. He has provided management education for directors of Head Start programs nationwide. His 16- tape lecture series on "Statistical Analysis in Business" is part of the Teaching Company's Super Star Teacher series.
Dr. Geis is co-founder of TriVergence (www.trivergence.com), a firm that provides strategy tools, research and consulting to help clients analyze dynamic competitive markets and implement alliance strategies. He is also Editor of Alliance InfoGraphics, a Web-based application (published by TriVergence) that tracks significant media partnerships.
Geis received a B.S. "summa cum laude" and with "honors in mathematics" from Purdue University, an M.B.A. from University of California, Los Angeles, and a Ph.D. from University of Southern California. Geis was a National Science Foundation and Woodrow Wilson Honorary Fellow. He also received the Financial Executives Institute Award for outstanding achievement in finance.
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Associate Professor of Marketing
Georgetown University
Ronald Goodstein has a Ph.D. in Business from the Fuqua School of Business at Duke University. He is an associate professor of Marketing at Georgetown University. Previously, he taught at the Anderson School, the Wharton School and Indiana University.
Dr. Goodstein is recognized as a leading expert in the area of marketing strategy and positioning. Industry experience includes retail management with Carter Hawley Hale Stores, Inc., Eljo's, and R.H. Macy Corporation. Dr. Goodstein has consulted for Mattel, Disney, St. Joseph's Health Care, and other major companies.
He received numerous teaching awards while at UCLA, including the Marketing Professor of the Year (1991), the Anderson Marketing Association's Most Outstanding Faculty (1993), the George Robbins Assistant Professor Teaching Award (1993), and the Citibank Outstanding Teaching Award (1995). In 1995, Business Week named him one of Anderson's "Most Outstanding Faculty."
Ariella Herman
Senior Lecturer
UCLA Anderson
Ariella Herman is a Senior Lecturer of Operations and Decision Sciences at UCLA Anderson. Prior to joining the UCLA faculty as a Visiting Associate Professor in 1990, Dr. Herman was a tenured Associate Professor in the Management Science Department at the Ecole Superieur de Commerce de Paris (ESCP), France.
Her research and consulting have been in the areas of office automation protocols, child care and health care management systems. She is a key contributor to several programs conducted by the Price Center for Entrepreneurial Studies in the Anderson School and serves as an instructor in the Head Start-Johnson & Johnson Management Fellows Program and the Los Angeles County Office of Education program. She is co-faculty director for the Management Development for Child Care Professionals Program conducted by the Anderson School at UCLA. Recent consulting clients include Cedars-Sinai Medical Center and Johnson & Johnson.
Ariella Herman, an excellent instructor, has received several awards for outstanding teaching including the Citibank teaching award in 1995. She was recently recognized with the Head Start-Johnson & Johnson Exceptional Teaching Award. Dr. Herman, who is fluent in Hebrew, French, Italian, Romanian, German and English earned her undergraduate degree in mathematics from the University of Paris, her Masters in Engineering from UCLA, and her Ph.D. in management form the University of Paris.
Karen Hill Scott
Adjunct Professor of Planning
UCLA School of Public Policy
Karen Hill-Scott is a nationally recognized expert in child care and development, who began her career as a Head Start teacher. The Los Angeles County Children and Families First-Proposition 10 Commission has chosen Hill-Scott to design its Universal Access to Preschool and Early Care and Education Initiative, a $100 million plan to make preschool more widely available to youngsters in the county. She has an unusual breadth and depth of experience in the field, from being a professor at the UCLA School of Public Policy and Social Research, consulting to business on work-family life, performing public policy analysis and providing direct service to families through a non-profit agency she co-founded, Crystal Stairs, Inc. For several years, she taught Evaluation Research at UCLA and has published articles on child care quality and program management. Recent book chapters can be found in Managing Quality in Child Development Programs (Teacher's College Press, 1999) and The Handbook of Children's Television (Sage Publications, 2000). Hill-Scott also co-chaired the California Task Force on Universal Pre-school, which produced the report Ready to Learn: Universal Pre-school in California (California Department of Education, 1999).
Currently Hill-Scott is president of her own consulting firm, which specializes in children's television programming. Dr. Hill-Scott's clients for children's media have included Nickelodeon, NBC, KCET, SONY Wonder, the Disney Channel, and Lancit Media. Her body of work includes the review and analysis on over 1000 episodes of aired commercial and public broadcasting. Several of these series have won awards from Action for Children's Television, and the Council for Better Broadcasting. Specific episodes of programming have won the Humanitas, Prism, Gracie, Apple, and the EMMY Awards.
Outside the world of television, Dr. Hill-Scott currently participates in several child and family policy initiatives and boards. She was appointed by the State Senate to serve as Chair of the School Readiness Work Group for the California Education Master Plan. She previously was appointed by State Superintendent of Public Instruction Delaine Eastin to Co-Chair the California Task Force for Universal Pre-school. Hill-Scott is a State Commissioner for the California Children and Families Commission, chaired by Rob Reiner. She serves on the Boards of Crystal Stairs, the Foundation for Child Development, and the Commission to Reinvent Accreditation for the National Association for the Education of Young Children.
Dr. Hill-Scott frequently gives lectures and keynote addresses on a wide range of family, parenting, education and public policy issues. Her audiences have ranged from welfare mothers making the transition back to the workforce to national leaders and legislators setting policy for the country. Hill-Scott earned her doctorate at UCLA where she has been on the faculty since 1972.
Robin Denise Johnson
EQUEST, Inc.
Dr. Robin Denise Johnson provides coaching, workshops, and keynotes to corporate executives, managers, and educators through her company, EQUEST, Inc. Dr. Johnson also teaches in executive programs at the UCLA Anderson School of Management and has been on the faculty of the Darden School at the University of Virginia, Cal Poly, Pomona and Lesley College in Cambridge, MA. She is the author of Dance of Leadership, the Career By Design (Audio CD and workbook), Ask! (Gender and Negotiation text and audio), Organizational Behavior: a Multicultural Approach (text book), internet courses and numerous articles focused on multicultural leadership development.
Robin earned her Ph.D. in Organizational Behavior from Harvard University with an award-winning dissertation on Empowerment and Diversity. She also has an M.A. in Psychology from Harvard, and a B.A. in International Relations and History from Brown University. Prior to completing her doctorate and becoming a professor, Robin worked as an International Corporate Finance Manager for 10 years, living in Milan, Brussels, London, New York, and Chicago. She speaks English and French fluently, and converses in Italian and Flemish.
Barbara Lawrence
Associate Professor of Management
UCLA Anderson
Barbara S. Lawrence is Associate Professor with the Management Faculty at UCLA's Anderson Graduate School of Management. She has been a member of the faculty since 1983 and teaches in all programs at the school, including the Executive, Executive MBA, Fully-Employed MBA, Regular MBA, and Doctoral programs. She received her Ph. D. in Management from the Sloan School of Management at the Massachusetts Institute of Technology.
Professor Lawrence speaks widely before professional and academic audiences on careers, organizational change, group design and development, the aging work force, and organizational demography, consults with both profit and not-for-profit organizations, and is an active scholar. She received the 1998 Outstanding Publication in Organizational Behavior Award from the National Academy of Management and the Citation of Excellence from Anbar Electronic Intelligence, UK. In 1999 her work with co-authors in Spain and the United States received the Best Paper Award of the First International Conference of the Iberoamerican Academy of Management.
Dr. Lawrence's current research examines organizational reference groups, internal labor markets and their influence on employees' expectations and implicit work contracts, the evolution of organizational norms, and the impact of population age change on occupations. Recent writings include "Organizational Reference Groups: How people Constitute the Human Component of Their Work Environment," "The Black Box of Organizational Demography," "How Old You Are May Depend on Where You Work," "Groups, Groups, and More Groups," and the Handbook of Career Theory (Cambridge University Press). Her research had been funded by corporate, academic, and government agencies.
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Tony Raia
Professor of Management
UCLA Anderson
Tony P. Raia is Professor of Management at The Anderson School at the University of California, Los Angeles. He has also served as the Associate Dean for Executive Education, the Vice Chairman of the Department, and the Director of the Division of Applied Behavioral Science. Dr. Raia was educated at Columbia University, New York, where he received a B.S. in Economics, and at the University of California, Los Angeles, where he received his MBA and Ph.D. degrees.
Professor Raia's business and professional experience includes tenured faculty appointments at UCLA, the University of Miami, Florida, and the University of Maryland. He was formerly co-owner and CEO of Progressive Electronics, Inc., a small manufacturing firm in Passaic, New Jersey. Dr. Raia has authored or co-authored five books, published extensively in leading professional journals, and presented papers and given talks to academics and management practitioners around the world. He continues to serve on several editorial boards and is listed in Who's Who and in American Men and Women of Science.
Professor Raia has extensive experience in the areas of strategic management, executive education and organizational development. He consults with a wide variety of private and public organizations throughout the United States and abroad. His areas of expertise include organization transformations and culture change, strategic realignments and organization (re)design, team development and interface building, executive coaching and counseling, and the design and conduct of training and development programs for managers at all levels of the organization.
Eric Sussman
Lecturer, Accouting
UCLA Anderson
Eric Sussman is Lecturer of Accounting. He received his MBA in 1993 from the Stanford Graduate School of Business and his B.A.in Economics/Business in 1987 from the University of California at Los Angeles. Eric is a licensed C.P.A. The MBA students voted Eric outstanding professor in 1997 and 1999. The faculty bestowed the Citibank Teaching Award to Eric in 1998. He has taught graduate and undergraduate accounting and finance courses including Intermediate and Cost Accounting, Real Estate Investment, Finance, and Executive Education Course in Financial Statement Analysis. Eric is president of Amber Capital, Inc., a real estate investment company. He is also a tax, financial planning, and investment management consultant.
Yvonne Randle
Vice President
Management Systems Consulting Corporation
Yvonne Randle specializes in helping firms identify and overcome problems associated with their growth and revitalization, and in helping individuals increase their managerial effectiveness.
Dr. Randle received her B.A. degree from Stanford University, her Masters degree from the University of California, Los Angeles, and her Ph.D. degree in management from the Anderson Graduate School of Management, UCLA. Using the personal computer industry as a sample, her dissertation research focused on organizational transitions and the impact they have on success and failure. This research was partially funded by the Price Institute for Entrepreneurial Studies. At UCLA, she also conducted research on how individuals make the transition to managerial roles and on leadership effectiveness.
She is the co-author, with Dr. Eric G. Flamholtz, of The Inner Game of Management (1987) published by AMACOM, Changing the Game: Organizational Transformations of the First, Second and Third Kinds (Oxford University Press, 1998), and Growing Pains (3rd Edition) (Jossey-Bass, 2000).
Dr. Randle has worked as a consultant with firms ranging in size from entrepreneurships to Fortune 500 companies. She has experience in performing organizational audits designed to identify a firm's growth-related problems, in helping firms design and implement strategic and departmental planning processes, in analyzing and helping firms begin to manage their corporate cultures and structures. She also has provided management education programs and presentation to firms throughout the US.
Victor Tabbush
Associate Dean and Director, Fully Employed MBA Program,
Adjunct Professor of Business Economics
UCLA Anderson
Dr. Tabbush is Adjunct Professor in Business Economics at the John E. Anderson Graduate School of Management at UCLA, where he also serves as Associate Dean and Director of the School's Fully Employed MBA Program. He received his doctorate in Economics from UCLA in 1973.
He is a specialist in the area of health care economics and management. He is the co-founder of the UCLA Health Care Management Center and the originator of several executive education programs for health care providers, including the Johnson and Johnson/UCLA Health Care Executive Program for community-based health care organizations. He is the faculty director for the Anderson's joint MD-MBA program. He has recently written articles for the Journal of Clinical Obstetrics and Gynecology on the subject of cost containment in medicine, for The Archives of Internal Medicine on the changing paradigm in medical payment, and on adverse selection for Current Opinion In Obstetrics and Gynecology. His chapter on health economics appeared in Medicine and Business, published in 2001 (Aspen). He has conducted research for the State of California on the cost effectiveness of drug and alcohol treatment and prevention programs. His recent health-related consulting has been with, Unipath Diagnostics on the subject of pricing, Eli Lilly, Parke-Davis, Pfizer and with SunBridge - focusing on the economic evaluation of clinical interventions.
He has taught at the Wharton School for many years in the SmithKline Beecham Program for Pharmacy Leaders and in the Wharton/Johnson & Johnson Nurse Executive Program on the subject of cost effectiveness and cost benefit analysis. He teaches pricing in the UCLA Medical Marketing Program, a management program for device and pharmaceutical executives. He has recently designed and taught in management development programs for Cedars-Sinai Medical Center, Amgen and for the Sun Healthcare Group. He has been awarded the Outstanding Teacher Prize in all three Anderson MBA programs at UCLA in the last six years.
His public service has been extensive. He was appointed by former Los Angeles Mayor Tom Bradley to chair the Official Salaries Authority of the City of Los Angeles in 1987 and reappointed in 1989. In 1990 he was appointed by the Governor of California to serve as Commissioner for the Worker's Compensation Insurance Commission. He is a member of the advisory board of the U.S. Business School in Prague, the Czech Republic, a school dedicated to training business leaders in that country. In addition, Dr. Tabbush was a Civil Service Commissioner for the City of Los Angeles.
Maia Young, Ph.D. UCLA Anderson School of Management
Maia Young researches the ways in which people explain everyday events and how their explanations affect behavior in organizations. Much of her work investigates cross-cultural differences in causal theories--whether people see individuals, groups, or even luck and fate as shaping life outcomes--and how these theories can influence organizational decision-making. For example, one stream of research investigates the effect of culture on blaming managers for organizational harms and another focuses on cultural practices for managing risk.
Her research on the effect of metaphoric language on stock market projections has been highlighted in the media, such as in The Economist and on NPR's Marketplace.