Papers & Articles

Reports

2003-04 Business and Information Technologies Annual Report
Uday S. Karmarkar and Vandana Mangal, UCLA Anderson School of Management

Business Continuity and Technology in the Retail Sector
Uday S. Karmarkar and Vandana Mangal, UCLA Anderson School of Management

Papers

Information Services in the US Economy: Value, Jobs and Management Implications
Uday M. Apte, Naval Postgraduate School, Uday S. Karmarkar, UCLA Anderson School of Management and Hiranya Nath, Sam Houston State University

The Global Information Economy and Service Industrialization: The UCLA BIT Project
Uday S. Karmarkar, UCLA Anderson School of Management

Organisational structure and value chain evolution: impacts of information technology on the insurance industry in the USA and Europe
Vandana Mangal, UCLA Anderson School of Management and Paolo Neirotti, Politecnico di Torino

Articles

Convergence--where is it taking the CIO?
Vandana Mangal, UCLA Anderson School of Management

Will you Survive the Services Revolution?
Uday S. Karmarkar, UCLA Anderson School of Management

Business Continuity Planning Is a Challenge for CIOs
Vandana Mangal, UCLA Anderson School of Management

Lessons from the CIO Forum
Vandana Mangal, UCLA Anderson School of Management