Jones and Thomas Conclusion regarding Personal Information Management Tools
Less than 20% of their 1996 sample use any computer-based technologies within their personal information management system
Those who do use some computer-based technologies do not use them exclusively; they also rely on traditional pen and paper methods as well
Frand 1998 observation at Anderson School: Those who have adopted Palm Pilot are abandoning paper and pencil methods
Knowledge management tools are NOT that far behind!