Knowledge Management

• Davenport & Prusak

  • A systematic attempt to create, gather, distribute and use knowledge

• Lethbridge

  • The process of acquiring, representing, storing and manipulating the categorizations, characterizations and definitions of both things and their relationship

Davenport & Prusak, Working Knowledge, HBS Press, 1998

"Practical Techniques for Organizing and Measuring Knowledge" Timothy Christian Lethbridge, Doctoral Thesis University of Ottawa, Canada, 1994

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