Knowledge Management in Context

Effective

Knowledge

Management

University

Environment/

Culture

Content

Presentation

Individual’s

Information

Handling Skills

Adapted from David W. De Long, Identifying Effective Information Behaviors -- An Exploratory Study, Ernst & Young Working Paper, August 1993

Effective knowledge management is a result of the “fit” between the university environment and culture, the expectations of a particular class, and the individual’s “competencies”

Effective knowledge management is a result of the “fit” between the university environment and culture, the expectations of a particular class, and the individual’s “competencies”