Professor Roels is an Associate Professor at the UCLA Anderson School of Management. His research interests are in supply chain management and in operations management in knowledge-based services.
In his research, Professor Roels has characterized the worst-case performance of supply chains with limited demand information and uncoordinated decision-making. His findings have led to the development of principles for making robust supply chain decisions, such as contracting, capacity investment, capacity allocation, and pricing. In addition, he has studied how to improve productivity in knowledge-based services, by properly designing incentive mechanisms or improving time management. His research has been published in journals such as Management Science, Operations Research, Manufacturing & Service Operations Management, and Production and Operations Management and led to several research awards.
At UCLA, Professor Roels teaches the core course on operations management for the MBA and Executive MBA programs, executive courses on revenue management and entrepreneurship, as well as a doctoral course on inventory theory. He was presented with numerous teaching awards, both student-voted and faculty-selected.
He is the current Faculty Director of the Easton Technology Leadership Program.
Fundamentals of Operations Management [Management 410, Management 474], Inventory Theory [Management 243B]
Second place, 2005 M&SOM Best Student Paper Competition
Honorable mention, 2007 Best Paper in Transportation Science & Logistics Competition
Second place, 2009 Service Science Best Paper Competition
Finalist, 2011 M&SOM Best Student Paper Competition (co-advising Morvarid Rahmani)
Honorable mention, 2013 Behavioral Operations Section Best Working Paper Award Competition
First prize, 2013 Service Science Cluster Best Paper Award Competition
2014 Eric and "E" Juline Faculty Excellence in Research Award
2009 George Robbins Assistant Professor Teaching Award (excellence among Assistant Professors),
2009/10 Executive MBA Outstanding Teaching Award (student voted)
2010/11 Executive MBA Outstanding Teaching Award (student voted)
2011 Citibank Teaching Award (most outstanding MBA teacher)
2011-12 "Tough but I’ll thank you in 5 years" (teaching excellence in MBA Core while visiting Wharton)
2012/13 Executive MBA Outstanding Teaching Award (student voted).
2013 Manufacturing & Service Operations Meritorious Award
2013 Management Science Distinguished Award
2012 Operations Research Meritorious Service Award
2012 Management Science Distinguished Award
2011 Management Science Distinguished Award
2010 Manufacturing & Service Operations Meritorious Award
2010 Management Science Meritorious Award
2009 Manufacturing & Service Operations Meritorious Award
2009 Management Science Distinguished Award
2008 Manufacturing & Service Operations Meritorious Award
Treasurer and Secretary of MSOM Society, 2014-15
Associate Editor of Management Science, 2014-present
Chair, 2013-15 MSOM Service Operations SIG
Co-Chair, 2013 and 2014 MSOM Student Best Paper Competition
Chair, 2012 MSOM Service Operations SIG Conference
Co-Chair, MSOM Cluster, 2010 INFORMS Annual Conference
The Time-Money Trade-Off for Entrepreneurs: When to Hire the First Employee? (with O.S. Yoo and C.J. Corbett)
Optimal Time Allocation for Process Improvement and Growth for Entrepreneurs (with O.S. Yoo and C.J. Corbett)
Contracting and Work Dynamics in Collaborative Projects (with M. Rahmani and U.S. Karmarkar)
United We Stand? Coordinating Capacity Investment and Allocation in Joint Ventures (with P. Chevalier and Y. Wei)
The Design of Experiential Services with Acclimation and Memory Decay: Optimal Sequence and Duration (with A. Das Gupta and U. S. Karmarkar)