Professor Roels is an Assistant Professor at the UCLA Anderson School of Management. His research interests are in the management of knowledge-intensive services and in supply chain management. In supply chain management, Professor Roels has characterized the performance, from a worst-case perspective, of decentralized supply chains, as well as of such operational decisions as ordering, revenue management, and pricing decisions. In service operations, Professor Roels studies the implications of joint production between customers and service providers on service strategy, contracting, and processes.
At UCLA, Professor Roels teaches the core course on operations management for the MBA and Executive MBA programs, executive courses on revenue management and entrepreneurship, as well as a doctoral course on inventory theory.
Teaching Focus
Fundamentals of Operations Management [Management 410, Management 474], Inventory Theory [Management 243B]
Research Recognition
Second place, 2005 M&SOM Best Student Paper Competition
Honorable mention, 2007 Best Paper in Transportation Science & Logistics Competition
Second place, 2009 Service Science Best Paper Competition
Finalist, 2011 M&SOM Best Student Paper Competition
Teaching Recognition
2009 George Robbins Assistant Professor Teaching Award (excellence among Assistant Professors),
2009/10 Executive MBA Outstanding Teaching Award (student voted)
2010/11 Executive MBA Outstanding Teaching Award (student voted)
2011 Citibank Teaching Award (most outstanding MBA teacher)
2011-12 "Tough but I’ll thank you in 5 years" (teaching excellence in MBA Core while visiting Wharton).
Service Recognition
2012 Management Science Distinguished Award
2011 Management Science Distinguished Award
2010 Manufacturing & Service Operations Meritorious Award
2010 Management Science Meritorious Award
2009 Manufacturing & Service Operations Meritorious Award
2009 Management Science Distinguished Award
2008 Manufacturing & Service Operations Meritorious Award
Working Papers
Project Contracting and the Dynamics of Collaboration (with M. Rahmani and U. S. Karmarkar)
The Economics of Joint Production in Services
Risk Premiums in the Newsvendor Model
United We Stand? Coordinating Capacity Sharing in Joint Ventures (with Ph. Chevalier and Y. Wei)
The Time-Money Trade-Off for Entrepreneurs: When to Hire the First Employee? (with O. S. Yoo and C. J. Corbett)
Optimal Time Allocation for Process Improvement and Growth for Entrepreneurs (with O. S. Yoo and C. J. Corbett)