Uday Karmarkar

Profile photo of Uday Karmarkar
“The U.S. and other developed economies are already dominated by information intensive sectors in terms of GNP and wage shares. All economies are headed in this direction.”

UCLA Distinguished Professor, LA Times Chair of Technology and Strategy

Areas of Expertise

  • B2B and Tech Marketing
  • Manufacturing Strategy
  • Operations and Technology Strategy
  • Service Management
  • The Digital Economy




Uday Karmarkar began his teaching career as an assistant professor at the University of Chicago’s Graduate School of Business. He later moved to the Simon School at University of Rochester, where he was Xerox Chair Professor of Operations Management and directed the Center for Manufacturing and Operations Management. At UCLA Anderson, he has been the Los Angeles Times Chair in Technology and Strategy since 1994 and UCLA Distinguished Professor in Decisions, Operations and Technology Management, an area group that he notes is arguably “one of the best in the world.”

His recent research has focused on information-intensive industries, and operations and technology strategy for manufacturing and service firms. As the impact of technology and globalization is causing dramatic changes in many sectors in the U.S. and other major economies, his recent research addresses changes in employment and wages which have shown greater movement in services and information since 2000. Despite the fact that more areas of business are being automated, outsourced, off-shored or transformed by self-service, Karmarkar expects continued demand for MBA skills in the U.S. job market, with greatest demand for workers who are creative, technologically savvy, analytical problem solvers, and able to work well with colleagues and customers. “Many of these skills involve complex tacit knowledge, which cannot easily be codified, off-shored or automated.”

Throughout his career, Karmarkar has undertaken consulting and research projects on strategy, supply chain management, e-business, industrial marketing and technology management for a wide array of companies in the United States, Europe and Asia. Among them are Aditya Birla Group, Becton Dickinson, American Cimflex, Deere and Company, Eastman Kodak, Ford, GM, LA CRA, LA MTA, WW Grainger, Hindustan Lever, IBM, Singapore IDA, Thomson Publishing, USG and Xerox Corp. Recently, he has been an advisor to or director of several startup companies engaged in sectors such as eCRM, ERP, Web services, online education platforms and data mining software.

Karmarkar has published more than 100 research papers, book chapters and articles and has co-edited six research volumes. He has been invited to present his work at some 100 academic institutions around the world. He was a founding editor of the Journal of Manufacturing and Operations Management, the Technology and Operations Review and Current Trends and Foundations and has served as associate editor or advisory editor of several other journals. He is the founder and director of UCLA Anderson's global Business and Information Technologies Project (BIT), which studies the impact of new online information and communication technologies on business practices worldwide with a network of partners in 16 countries. He has been a visitor at Erasmus University (Rotterdam), SDA Bocconi (Milan, Italy), MISB (Mumbai, india), Twente University (Netherlands), Alba (Greece), Theseus Institute (Nice, France), Nijenrode (Netherlands), University of Berne (Switzerland), SNU (Korea) and Korea University.

When Karmarkar is not conducting research on the U.S. economy, restructuring industry sectors, digital strategies or the design of consumer “experience,” he might be found on the squash court.



Global Operations Strategy
Services Management
Managing in the Digital Economy
Technology Management



Ph.D. Management Science, 1975, Massachusetts Institute of Technology
B.Tech. Chemical Engineering, 1968, Indian Institute of Technology, Bombay


Published Papers

Apte U., U. Karmarkar, H. Nath, “The US Information Economy: Value, Employment, Industry Structure and Trade,” Foundations and Trends in TIOM (2012)

Karmarkar U., H. Rhim, K. Kim “Industrialization, Productivity and the Shift to Services and Information,” Production and Operations Management (2015)

Dasgupta A., U. Karmarkar and G. Roels “The Design of Experiential Services with Acclimation and Memory Decay: Optimal Sequence and Duration,Management Science (2015)



Distinguished Fellow, MSOM (Informs), 2014
Laudatio, POM Journal, 2012
Institute Fellow, IITB, 2008
IBM Faculty Research Award, 2004
Distinguished Service Award MSOM (Informs), 2003
Distinguished Service Award IITB, 2003
Distinguished Alumnus IITB, 1997



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