Uday S. Karmarkar

Distinguished Professor in Decisions, Operations, and Technology Management, L.A. Times Chair in Technology and Strategy

Phone: (310) 825-6500


Gold Hall, Room B-407


Uday Karmarkar is the founder and Director of UCLA Anderson's Business and Information Technologies Project (BIT), which studies the impact of new online information and communication technologies on business practices worldwide and has research partners in 17 counrtries.

Dr. Karmarkar studies information-intensive industries, competitive analysis, intelligent management systems and operations and technology strategy for manufacturing and service firms. He has published over 100 articles and research papers, and co-edited seven research volumes. He was a founding three of two operations and technology journals and an associate or advisory editor of several others.

Dr. Karmarkar teaches courses on operations strategy, technology management, and management in the global information economy. He has been the faculty director for several executive education programs focusing on these topics and has organized and taught many programs for executives in the United States, Europe and Asia. Before joining UCLA Anderson in 1994, he taught at the Simon School at the University of Rochester and the Graduate School of Business at the University of Chicago.

Dr. Karmarkar has undertaken consulting and research projects on e-business strategy, manufacturing strategy, business process redesign, supply chain management, industrial marketing and technology management for a wide array of companies in the United States, Europe and Asia, including Aditya Birla Group, American Cimflex, Becton Dickinson, Deere and Company, Eastman Kodak, Ford, GM, LA CRA, LA MTA, WW Grainger, Hindustan Lever, IBM, Singapore IDA, Thomson Publishing, USG and Xerox Corp. He has been an advisor to or director of several start-up companies engaged in sectors such as eCRM, ERP, IT-enabled services, online and desktop educational systems, advanced planning and scheduling systems and data mining software.


Ph.D. Management Science, Sloan School of Management 1975, Massachusetts Institute of Technology
B.Tech. Chemical Engineering, 1968, India Institute of Technology, Bombay



Distinguished Alumnus Award, IIT-B (1997)

University Mentor, University of Rochester (1984)

Distinguished Service Award, MSOM Informs (2003)

Distinguished Service Award, IIT-B (2003)

IBM Faculty Research Award (2004)

Honorary Institute Fellow, IIT-B (2008)

Distinguished Fellow, MSOM Informs (2014)

  • Apte U., U. Karmarkar, H. Nath. (2012). The US Information Economy: Value, Employment, Industry Structure and Trade. Foundations and Trends in TIOM, 6, 2012.
  • Karmarkar U.. (2015). The Service and Information Economy: Research Opportunities. Manufacturing & Service Operations Management, 17(2):136-141.
  • Karmarkar U., H. Rhim, K. Kim. (2015). Industrialization, Productivity and the Shift to Services and Information. Production and Operations Management,
  • Karmarkar U., G. Roels. (2015). An Analytical Framework for Value Co-Production in Services. Service Science,
  • Zhou D., U. Karmarkar, B. Jiang. (2015). Competition in multi-echelon distributive supply chains with linear demand. Int. J. Production Research,
  • Karmarkar, U.. (2014). Service Industrialization. In Baglieri E., U. Karmarkar (eds.). Managing Consumer Services: Factory or Theatre. Springer, Heidelberg,
  • Karmarkar U., U. Karmarkar. (2014). Customer Experience and Service Design. In Baglieri E., U. Karmarkar (eds.). Managing Consumer Services: Factory or Theatre. Springer, Heidelberg,
  • Apte, U., U. Karmarkar, H. Nath. (2015). The Growth of Information-Intensive Services in the U.S. Economy. In Bryson J., P. Daniels, (Eds), Handbook of Service Business: Management, Marketing, Innovation and Internationalization. Elgar,
  • Dasgupta A., U. Karmarkar and G. Roels. (2015). The Design of Experiential Services with Acclimation and Memory Decay : Optimal Sequence and Duration. Management Science,

Working Papers

Guillaume Roels, Uday S. Karmarkar, and Scott Carr. (December 2009). "Contracting for Collaborative Services." Forthcoming in Management Science.  [ Link ]

Uday S. Karmarkar, and Kumar Rajaram. (May 2008). “Aggregate Production Planning for Process Industries under Competition.” [ Link ]

Bashyam Anant, and Uday S. Karmarkar. (2005). “Service Design, Competition and Market Segmentation in Business Information Services with Data Updates." [ Link ]