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Finding and Using One's Own Voice In Managing Conflict

Faculty - Bernardo Ferdman

Conflict is a naturally occurring phenomenon in organizations, and not necessarily a negative one. In this session, you will:

  • Examine and reassess how you view and approach pushback and conflict
  • Learn about the silence spiral and how to break out of it effectively, productively, and authentically
  • Develop a strategy for pushing back authentically, effectively, and productively